The following terms and conditions apply to all website development / design services provided by AI Online Inc to the Client.
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The following terms and conditions apply to all website development / design services provided by AI Online Inc to the Client.
It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.
Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.
Charges for services to be provided by AI Online Inc are defined by the AIOPRO solution selected by the Client. Unless agreed otherwise with the Client, all website design services require an advance payment of a minimum of 3 months of the AIOPRO solution. Charges will commence monthly based on the clients preferred payment schedule, monthly or annually.
Payment for services is due by cheque, bank transfer or via credit card. Bank details will be made available on invoices.
AI Online Inc will provide the Client with an opportunity to review the appearance and content of the project during the various development phases. At completion, the project must be deemed as acceptable and must be approved by the Client. The client must notify AI Online Inc. of any major design changes within ten (10) days of the date the project is to be made available to the Client / Public.
AI Online Inc. will install and publicly post or supply the Client’s project by the date specified with Client upon AI Online Inc. receiving initial payment, unless a delay is specifically requested by the Client which is agreed upon by AI Online Inc.
In return, the Client agrees to delegate a single individual as a primary contact to aid AI Online Inc. with progressing the commission in a satisfactory and expedient manner. During the project, AI Online Inc. will require the Client to provide website content; text, images, movies and sound files.
To remain efficient we must ensure that work is carried out on schedule. On occasions we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged.
This is why we ask that you provide all the required information in advance. On any occasion where progress cannot be made with your project because we have not been given the required information in the agreed time frame, and we are delayed as a result, we reserve the right to impose a surcharge of up to 25%. If your project involves Search Engine Optimisation we need the text content for your site in advance so that the SEO can be planned and completed efficiently.
If you agree to provide us with the required information and subsequently fail to do so within one week of project commencement we reserve the right to close the project and the balance remaining becomes payable immediately.
Simply put, all the above condition says is do not give us the go ahead to start until you are ready to do so.
NOTE: Text content should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website. These pages should have the same titles as the agreed website pages. No images of text can be used above 10 words. Contact us if you need clarification on this.
Using our content management system you are able to keep your content up to date your self.
Invoices will be provided by AI Online Inc. based on the payment schedule chosen. Invoices are normally sent via email; however, the Client may choose to receive hard copy invoices. Invoices are due upon receipt.
Client agrees to reimburse AI Online Inc for any additional expenses necessary for the completion of the work. Examples would be purchase of special fonts, stock photography etc.
AI Online Inc makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer 9+, Google Chrome). Client agrees that AI Online Inc cannot guarantee correct functionality with all browser software across all operating systems.
AI Online Inc cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website have been designed and handed over to the Client. As such, AI Online Inc reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.
For AIOPro clients AI Online Inc. will make every effort to ensure that all modern browsers work correctly and these changes will fall under our AIOPro’s maintenance program.
Accounts unpaid thirty (30) days after the date of invoice will be considered in default. If the Client in default maintains any information or files on AI Online’s AIOPRO Web space, AI Online Inc will, at its discretion, remove all such material from its web space. AI Online Inc is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client’s account. Cheques returned for insufficient funds will be assessed an equivalent return charge of $35 USD and the Client’s account will immediately be considered to be in default until full payment is received. Clients with accounts in default agree to pay AI Online Inc reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by AI Online Inc. in enforcing these Terms and Conditions.
Termination of services by the Client must be requested in a written notice and will be effective on receipt of such notice. E-mail or telephone requests for termination of services will not be honored until and unless confirmed in writing and accompanied by a signature. The Client will be invoiced for design work completed to the date of first notice of cancellation all related payments are to be made in full within thirty (30) days.
All AI Online Inc services may be used for lawful purposes only. You agree to indemnify and hold AI Online Inc harmless from any claims resulting from your use of our service that damages you or any other party.
The Client retains the copyright to data, files and graphic logos provided by the Client, and grants AI Online Inc the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting AI Online Inc permission and rights for use of the same and agrees to indemnify and hold harmless AI Online Inc from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. The selection of a AIOPRO package or other form of agreement for website design and/or placement shall be regarded as a guarantee by the Client to AI Online Inc that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.
Unless otherwise specified in the project quotation, this Agreement assumes that any text will be provided by the Client in electronic format and that all photographs and other graphics will be provided physically in high quality print suitable for scanning or electronically in .gif, .jpeg, .png or .tiff format. Although every reasonable attempt shall be made by AI Online Inc. to return to the Client any images or printed material provided for use in creation of the Client’s website, such return cannot be guaranteed.
A link to AI Online Inc will appear in either small type or by a small graphic at the bottom of the Client’s website. If a graphic is used, it will be designed to fit in with the overall site design. If a client requests that the design credit be removed, a nominal fee of 10% of the total development charges will be applied. When total development charges are less than $5000, a fixed fee of $500 will be applied. The Client also agrees that the website developed for the Client may be presented in AI Online Inc’s portfolio.
If the Client’s website is to be installed on a third-party server, AI Online Inc must be granted temporary read/write access to the Client’s storage directories which must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server.
This does not apply to AIO Pro Solutions, all AIO Pro Solutions must be hosted through AI Online Inc’s servers.
AI Online Inc cannot accept responsibility for any alterations not caused by the AI Online Inc team or by any third party occurring to the Client’s pages once installed. Such alterations include, but are not limited to additions, modifications or deletions.
AI Online Inc may purchase domain names on behalf of the Client. Payment and renewal of those domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of AI Online Inc. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.
These Terms and Conditions supersede all previous representations, understandings or agreements. The Client’s signature below or payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.
This Agreement shall be governed by the Laws of Barbados.
AI Online Inc hereby excludes itself, its Employees and or Agents from all and any liability from:
• Loss or damage caused by any inaccuracy;
• Loss or damage caused by omission;
• Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the web site;
• Loss or damage to clients’ artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.
The entire liability of AI Online Inc to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.
In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid.